Who Do I Call?

1. Teaching Staff and Administration

Main Office – Staff in the main office are available to help answer any general inquiries and help direct your call.  The main office can be reached by calling 519-744-6567, Press 3.

Teacher Contact Information is posted on the FHCI Staff List.  E-mail inquiries will be answered in two business days.  You are also welcome to make an appointment to meet staff members in person.

Guidance Appointments can be made using the on-line booking system accessed from the Guidance tab on the school website (see below).

Attendance can be reached by calling 519-744-6567, Press 1.  Voicemail is available 24/7.

Administrators can be reached by calling the main office at 519-744-6567.

School Calendar Information

Refer to the FHCI Calendar for information on events and after-hours sports and activities.  You can subscribe to this calendar to receive updates.

2.  Support Services for Students

Student Services (Guidance)

Guidance counsellors can help students achieve their educational goals and are available for academic counselling, program path planning and support.  Arrange to see a guidance counsellor quickly if academic or personal problems stand in the way of your high school success. To make an appointment, visit the counselling services website.

Student Financial Services

Your one-stop resource to apply for student awards, bursaries, and scholarships.  Apply early to increase your chances.

Social Worker

Students are able to speak confidentially to our social worker if you are concerned about your mental health.  Martin Avevor is available Monday to Friday and is located in Office 5-3 (counselling).

Child & Youth Workers  

FHCI has two child and youth workers that provide support for students’ social and emotional well-being.  Their offices are located in Room 2-6.

  • Melissa Garratt, Monday through Friday.
  • Lisa McLure, Tuesday and Thursday and every other Friday

Nutrition for Learning

This is a breakfast program for current FHCI students whose mission is to ensure that each student attends school well-nourished to learn.  Breakfast is available daily from 7:45 am to 8:10 am in the cafeteria.

3.  Academic Support Services

Learning Services

Students with an Individual Education Plan (I.E.P.) and students who have special education needs and may require special programming and/or services to benefit fully from their school experience.   More information can be found on the Learning Services Webpage. Learning Services is located in rooms 5-8, 5-10, and 5-12.

Student Success Centre

There is both formal and informal student study space available for use within the Student Success Centre located in Room 5-3. For more information about this space, please go to the Student Success website.

FHCI Library (Room 4-7): Enjoy lounge seating in a dedicated corner of the library,  plugs for laptops, and charging stations are located throughout the library.  General access computers and printers are also located in the Library computer lab.

Information Technology

Minh Huynh, in-school technician— provides supports & general assistance with school-related needs such as Google Email and Network accounts. Go to room 4-7A for in-school technology assistance.

4. Community Supports for Students

Health Services

Your Waterloo Region school health nurse is Karen Cooke, located in Office 2-6.  Check out the services she offers on their website.  She is available Tuesdays, 8:15 a.m. to 11:00 a.m.  Book a confidential appointment in Counselling Services.

Ontario Works Social Worker

This social assistance program provides help and information to students who are under 18 (usually, but not always) and are applying for Ontario Works assistance and are attending full- time secondary school.  Students should ask their Guidance Counsellor for a referral.

More information about who qualifies for Ontario Works click here Steve Martin is on site Wednesdays from 1:15 to 2:30 pm and located in Office 5-3.  Visit the Ontario Works website to learn more.

Pathways to Education   

Yonas Hidru is available Wednesdays in Room 2-6F.  Your Pathways worker is your community partner who is there to support your academics – get help to stay in school, graduate and achieve your full potential.  There is resource support for math, writing skills, and homework help. Check out their website for more information about who qualifies for this program.

YMCA Settlement Worker

Aamir Mirza supports students new to Canada.  He is available all day Tuesday and Thursday in 2-6F offering settlement services/support.  The focus of the school-based settlement service is to assist parents and their children with orientation and information on school.  Check out the Settlement Services website for a full list of services available to you.

Kids Help Phone   

Need help now?   Kids Help Phone is a confidential 24-hour phone line for what’s on your mind – big and small. Call 1-800-668-6868 or  Text CONNECT to 686868  By texting CONNECT to 686868, you can chat confidentially with a trained, volunteer Crisis Responder for support with any. Texting service is available 24/7/365. You don’t need a data plan, Internet connection or an app to use it. Remember, all conversations between young people and volunteer Crisis Responders are confidential.